Shipping Methods
Generally, the following shipping methods are available:
48 continental US states standard. Will optimize carrier:
Normally ship within 7-10 full business days as some items are custom made. The reason we say we will optimize carrier is that in some case we may use priority mail or other expedited methods if we believe they will arrive faster than other methods without incurring significantly higher shipping cost. This shipping method also applies to freight delivery for heavy weight or oversized items.
Ground:
Normally ship within 7-10 full business days as some items are custom made. Standard Fedex residential ground.
Hawaii/Alaska/Canada.
7-10 business days. Fedex ground.
Other International, or U.S. Territories, including the U.S. Virgin Islands and Puerto Rico.
4-21 business days. Available carriers only. Delivery to a certain region overseas may not be available. Although we reserve our right to cancel an order in case delivery is impossible, we will notify you promptly so you do not have to worry about uncertainty.
Attention International Buyers:
Any fee associated with customs, duties, tariff, or brokerage, if demanded by any carrier, during the course of import entry into the destination country is to be paid by the recipient of goods but not the shipper.
Exceptions:
The above delivery time is an estimate only. It is not a guaranteed delivery time. We are not in a position to guarantee delivery time, nor do we have control of it in certain circumstances. Under unusual circumstances, delay could occur due to factors out of our control such as back order from manufacturer or shipping carrier delay or delivery failure, such delay shall not hold us liable for any consequence caused by the delay. However, as a business, we fully understand the importance of prompt delivery and would strive to do our best.
Conventional Wisdom on Shipping
Business days are Monday-Friday, excluding federal holidays within the United States. Shipping costs are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout.
Most items sold by www.Teambarstools.com with standard manufacturer warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.
30-Day Money-Back Guarantee
If you are not satisfied with an item that you have purchased, you may return or exchange the item within 30 days of delivery for a refund of the purchase price, minus the shipping and handling cost. Return items are subject to a restocking fee of 25%. Under special circumstances the restocking fee may be waived.
The item must be returned in resalable condition, in original boxes only, and with all paperwork, parts and accessories to insure proper credit. After 30 days, standard return does not apply.
All customers need to contact us by email at TeamSportsCovers.j@gmail.com first to obtain a return authorization. This is because return address can vary with different products and instruction needs to be followed to provide correct documentation for proper refund. If a return is done without any authorization or at least some communication, we reserve our right to refuse it or send it back to the sender at the sender's expense. In most cases, our experiences told us some return request are a result of simple misunderstanding and can be resolved without physically shipping an item back and forth.
Damaged, Defective Items, or Shipment in Error or Shortage
If you receive a damaged or defective item, contact TeamSportsCovers.j@gmail.com within 7 days of delivery. Please supply us with your order number, item number and tracking number from your original confirmation e-mail. We will also need your e-mail address and phone number. We will make every reasonable effort to replace the item in a timely manner. We cover all shipping charges and replacement costs if any damage is at our fault.
Return Policy for Game Tables:
Holland Bar Stool Co. will replace any item deemed bad due to manufacturing defects or Co. error. All freight damage or incorrect shipment claims must be made within 48 hrs. of receiving the product. PLEASE INSPECT PRODUCT WHEN YOU RECEIVE IT! Any claims not made within 48 hrs. are subject to denial at the discretion from Holland Bar Stool Co. Call Customer Service Immediately about the problem. The Co. will send out replacement parts and will issue a call tag for return of defective parts. For non-warranty issues, a 25% restocking fee will be charged for the return of any product. This includes all customer ordering errors. The customer is responsible for shipping the product back to the Co.
